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Frequently Asked Questions常見問題

Certifications, lead times, MOQ & more認證、交期、最低訂購量及其他

10 questions, 4 categories, live search. Find an answer in one tap.10 條問題,4 個分類,即時搜尋,一按即達。

Certifications認證

What certifications does Beautech hold?美科持有哪些認證?

Beautech holds Factory Registration FR#41165, an ISO 22716 certificate (HBPCER20260263) for cosmetics good manufacturing practice, and a separate cGMP certificate (HBPCER20260264), and is registered with the US FDA under FEI 3014467688. Manufacturing takes place in an ISO Class 8 cleanroom (per ISO 14644-1:2015), equivalent to Class 100,000 under FED STD 209E. Together these certifications cover the process, facility and product-safety standards required to export OEM/ODM skincare/cosmetics to Global markets including the US, China, Europe and ASEAN.美科持有工廠登記證 FR#41165、ISO 22716 化妝品優良生產規範證書(編號 HBPCER20260263)及另一張 cGMP 證書(編號 HBPCER20260264),並已向美國 FDA 登記,FEI 編號為 3014467688。生產於 ISO Class 8 潔淨室(符合 ISO 14644-1:2015),相當於 FED STD 209E 標準下的 Class 100,000 級別。上述認證合共涵蓋美科為美國、中國及東盟等市場代工生產護膚品/化妝品所需的製程、廠房及產品安全標準。

What export documents come with each order?每張訂單會附上什麼出口文件?

Every order ships with a CoA, a MSDS, and an internal stability report as standard. Additional documents — such as a Certificate of Hong Kong Origin, CEPA, Free Sales Certificate, third-party certification or test reports, or organization authentications etc. — can be arranged on request for an additional fee.每張訂單均標準隨附分析證書(CoA)、安全資料表(MSDS)及內部穩定性報告。如有需要,我們亦可代辦香港產地來源證、CEPA 原產地證書、自由銷售證書(Free Sales Certificate)、第三方認證/檢測報告或機構認證文件等,惟須另行收費。

Commercial Terms商務條款

What is the standard lead time?標準交期是多久?

In-house formulas ship in 6–8 weeks from order confirmation. Custom formulas take approximately 19 weeks total: about 2 weeks for R&D and prototyping, about 13 weeks for accelerated stability and PET testing, and about 4 weeks for production.內部(現成)配方由訂單確認起計約 6 至 8 星期出貨。定制配方則需時約 19 星期:配方研發及打樣約 2 星期、加速穩定性及防腐效力測試(PET)約 13 星期、生產約 4 星期。

What is the MOQ?最低訂購量(MOQ)是多少?

Our standard MOQ is 1,000 units per item per formula. For some private-label bases, we can be flexible if you order multiple SKUs together. Of course, a bigger order quantity will enjoy a better price, as costs of raw and packaging materials can be lowered with a bigger quantity.標準起訂量為每款配方 1,000 件。如同時訂購多個 SKU,部分私人品牌基底可彈性處理。當然,訂購數量越大,原料及包裝物料的成本越低,價格亦會更優惠。

Do you charge for samples, and can the fee be credited?樣品是否收費?費用可否扣抵大批量訂單?

R&D and prototype sample charges are collected only after both parties confirm the development project — not before. The exact fee amount, turnaround time, and whether it can be credited against a later bulk order depend on the individual development project, and we'll confirm these specifics with you directly.研發/打樣樣品費用會於雙方確認開發項目後才收取,並非預先收取。具體費用金額、所需時間,以及日後能否扣抵大批量訂單,均視乎個別開發項目而定 — 我們會直接與你確認相關細節。

Production & QC生產與品管

How does Beautech produce the purest water to manufacture its clients’ products, and why does it matter?美科如何製備最純淨的生產用水?為何重要?

Aqua (water) is the primary ingredient in most cosmetics/skincare products. To ensure absolute purity, Beautech utilizes a two-stage Reverse Osmosis (RO) system combined with eco-friendly Electro-De-Ionization (EDI) technology. By continuously removing trace ions, minerals, heavy metals and microbes, this system reliably produces ultra-pure water with ionic conductivity < 0.1 µS/cm (cosmetic GMP baseline: < 5.0 µS/cm). This ensures products remain safe, with quality efficacy and an extended product shelf life for demanding industries.水(Aqua)是大部分化妝品/護膚品的主要成分。為確保絕對純淨,美科採用兩級逆滲透(RO)系統,配合環保的電去離子(EDI)技術,持續去除微量離子、礦物質、重金屬及微生物,穩定製備離子導電度 < 0.1 µS/cm 的超純水(化妝品 GMP 基準為 < 5.0 µS/cm)。這確保產品安全、功效穩定,並延長產品保存期,足以應付要求嚴格的行業。

What packaging formats can you fill?可以灌裝哪些包裝規格?

Beautech fills plastic & alum-plastic tubes, ampoules, vials, syringes, sachets, airless bottles, rollerball bottles and jars, with capacities running from 1 ml to 1,000 ml or more.美科可灌裝塑膠及鋁塑軟管、安瓿、小瓶、注射器、獨立包裝、真空泵樽、滾珠樽及膏霜罐,容量由 1 毫升至 1,000 毫升。

What kind of in-house testing is available at Beautech?美科廠內可進行哪些檢測?

  • Physical & organoleptic evaluation: pH, viscosity, density and organoleptic characters物理及感官性狀評估:pH 值、黏度、密度及感官特性
  • Microbial testing: total microbial count, E. coli count, moulds & yeast count微生物檢測:總菌落數、大腸桿菌數、黴菌及酵母菌數
  • Container compatibility tests: leaking, colour, odour and shape changes容器相容性測試:滲漏、顏色、氣味及形狀變化
  • Centrifuge test: emulsion stability離心測試:乳化穩定性
  • Accelerated stability test: product stability over shelf time加速穩定性測試:產品於保存期內的穩定性
  • Freeze-thaw stability test凍融穩定性測試
  • Container vacuum leak test容器真空測漏測試
NDA & Formula保密協議與配方

Will there be an NDA signed to keep disclosed information confidential?雙方會否簽署保密協議(NDA),為所披露的資料保密?

Before the R&D project starts, a mutual NDA will be signed to protect the confidentiality of information disclosed by both the Disclosing and Receiving parties. The exact formula is developed for you, and you will have the right to use it for production of your own orders.研發項目展開前,雙方會簽署互相保密協議(NDA),保障披露方及接收方所披露資料的機密性。有關配方專為你開發,你有權使用該配方生產你自己的訂單。

How does onboarding work, and what are payment terms?合作(對接)流程是怎樣?付款條款是什麼?

Four steps: discovery & brand profiling, formulation scope, feasibility review, then mutual NDA & briefing docs. R&D charges collect after project confirmation; bulk orders are 50% advance, balance after production.合作流程分四步:初步了解及品牌定位、產品概念及配方範圍、商業及物流可行性評估、簽署 NDA 及簡報文件。研發費用於確認開發項目後收取;大批量訂單須預付 50% 訂金,餘款於生產完成後結清。

Still have a question?仍有其他疑問? Beautech takes you from concept to finished, market-ready goods. Start a project開始合作 →